Taking our integration capabilities to a whole new level by adding hundreds of new applications to our portfolio. With over 300 new data sources for connecting data to Flawless and more than 170 destinations to send alerts to, we are opening up a wide range of new possibilities for your operations teams.
Missing data points, outdated static dashboards, slow response times from data teams are among the common obstacles in BI. With new technologies, such as data warehouses, data observability tools or genAI implemented, the future of BI is bright. It will emphasise quick setup, self-service capabilities, real-time insights, and actionable automation.
Balancing customer experience and cost in customer service teams has been a never-ending struggle for businesses. Fortunately, technology is here to help. In this article, we will discuss how to decrease contact rate without decreasing customer experience.
Setting up a well-working business alerting system is not a myth! However, many companies fail to do this, leading to a lack of trust in alerting and turn, limited usage. In this article, learn about the 5 most common challenges with alerting and how to overcome them.
E-commerce companies can achieve higher customer satisfaction and improved margins by utilising operational data. Operational analytics can help capture the targeted 3-5% margin improvement by optimising operations.
In today's digital age, businesses are generating a huge amount of operational data, making data an essential element in operations. However, most operations teams still face challenges in getting the most value out of their data, which can hinder their ability to achieve operational efficiency and higher margins. In this article, we'll explore ways to overcome these challenges and implement true operational business intelligence.